PROVIDENCE QUALITY POLICY - ISO 9001:2000

We are committed to providing world class healthcare risk management services. We will comply with all statutory and contractual requirements and adhere to proper standards of good governance.

We will maintain and continually review and improve our quality management system that supports our business objectives and complies with the requirements of ISO 9001:2000.

We will ensure that our quality management system, mission, vision and value system is communicated to and understood by all our stakeholders
(staff, customers, partners and suppliers) and at all times strive to exceed their expectations.

POLICIES OF INTENT

Several processes and policies have been documented as part of the PROVIDENCE Quality Management System. These processes and policies are subject to continual revision in an effort to maintain world class standards and to continuously improve the PROVIDENCE Quality Management System.